Frequently Asked Questions

Saskatchewan’s Newest Online Shopping Mall

For Local Businesses

Local House is Saskatchewan’s newest online shopping mall for locally owned and operated businesses. By offering same day and next day delivery services in Saskatoon and Regina through Local House, shopping local has never been so easy! Residents of Saskatoon and Regina now have the option to easily support local through online shopping, instead of using out of market online retailers and marketplaces.

General FAQs

Delivery drivers are dispatched at 2:00pm Monday – Friday to pick up goods from stores and then deliver goods straight to your door. If you place an order before 12:00 noon, your order will be delivered on the same day. If you place an order after 12:00 noon your order will be delivered the following afternoon or evening. If you won’t be home in the afternoon or evening you can leave special instructions at checkout for our drivers
If your order total is under $25 delivery costs $7.00. If your order is larger than $25 delivery is $3.50. Some vendors offer free delivery if a minimum purchase amount is met – this is merchant specific and is noted at checkout.
If you make an order at 9:00am on Monday and that store is closed on Monday your goods will be delivered the following business day that the store is open. At checkout you will also get a notification that the store is closed and your delivery will happen the next day.
Returns are based on each individual stores return policy. You can take the items you would like to return back to the store and if the return fits within the stores return policy they will refund you for the purchase price of the item, less the original delivery charge.
Yes – You can cancel your order prior the merchant approving it for delivery.
We currently do not have live tracking. However, you will get notifications as soon as your order has been picked up from the store, and once the delivery driver is on his way to your house.
Yes, however there are individual checkouts from each vendor. You will still get all deliveries on the same say if the order(s) is placed prior to 12:00 noon
No, you can select in-store pick up at checkout and your order will be ready for pickup by 2:00pm if your order is placed before noon, or by 2:00pm the following day if the order is placed after noon
You will get a confirmation email with your order details. You can show this to the store when you go in to pick up your items.